|I took my BMW to John last January for a major repair (approx. $3,000 in repairs). I can not honestly say that it was the fastest auto repair, but I can certainly say it was the most honest. There were some additional issues that complicated the repair, but I was charged fairly. He explained everything clearly, and even removed some of the labor costs, because he realized the financial strains this repair was causing me (still in law school at the time).
Because the repair took longer than he originally thought it would, he got a rental car for me at no cost to make sure I could get to work/around town. Furthermore, after the repair was complete there was a repair needed that could have been attributed to a mistake on his shop’s end. Instead of arguing, being rude, and challenging the claim, he paid for the repair and called back to make sure everything went alright.
There is an unfortunate stigma that comes along with being in the car repair business. As with any business, a few bad apples have ruined it all for guys like John. He was one of the most honest, up front, caring mechanics I have ever dealt with. There was never a time that I felt as though he was trying to scam me, or take advantage of my trust.
I no longer live in Toledo, but if I did, I would certainly take my car to Allied. John is a great mechanic with years of experience. However, he also clearly understands the business side of the operation, as he went above and beyond to make sure that both my car and I were taken care of.
If there were more like John out there, you wouldn’t even need to waste your time reading this review. However, since you do, I figured I should put in my good words for him.